SUMMERY: COFFEE COUNTY, Tenn. (WGNS News) - The investigation involving Kaleidoscope Photography and Shauna M. Holland began after families and youth sports organizations reported paying for photographs that were never delivered, with complaints eventually surfacing in Coffee and DeKalb counties and reportedly extending into other parts of Tennessee, Georgia and Alabama. Coffee County authorities say the local case alone involves as many as 130 families and thousands of dollars in alleged losses connected largely to youth sports photography. Holland, 42, was arrested in Coffee County on August 16, 2026, and is facing a felony theft charge involving property valued at $2,500 to less than $10,000.
Authorities have reportedly been unable to locate the photographs, camera equipment, hard drives or computer equipment allegedly connected with the business, but more details will likely receive new light during the judicial discovery process in the weeks and months to come.
Additional complaints outside the Coffee County area have been referred to the appropriate local law enforcement agencies. At this point, charges in other counties have not materialized, but WGNS will continue to follow this story as it grows. Scroll down to read the full details of where the case stands today.
FULL DETAILS: MANCHESTER, Tenn. (WGNS News) - What began as an alleged multi-county incident led to a full scale investigation in neighboring Coffee County. The investigation surrounded allegations that parents and youth sports organizations paid for photographs that were never delivered, leading to one resulting arrest in Coffee County.
Shauna M. Holland was taken into custody over the weekend in connection with the investigation involving Kaleidoscope Photography, according to the Coffee County Sheriff’s Office. Authorities said the case involves thousands of dollars allegedly collected from local families for youth baseball photography orders, including team and individual photographs.
The 42-year-old woman was booked into the Coffee County Jail on Sunday, August 16, 2026, and bonded out a short time later. Her first court appearance is scheduled for August 28, when she is expected to be arraigned and formally advised of the charge against her. Another court date is scheduled for September.
The Coffee County Sheriff’s Office wrote, “Shauna stole thousands of dollars from locals through our Little League baseball teams. Shauna took the yearly pictures and then took money from parents. The pictures were never produced. Shauna now has a court date of September 16th.”
Reports indicate that as many as 130 families in Coffee County alone are believed to have been impacted by Holland and the photography services she reportedly offered to area youth sports teams. Her arrest represents a significant development in an investigation that has extended into multiple Middle Tennessee counties and prompted warnings from both law enforcement agencies and youth sports organizations.
In an unusual development in the case, authorities have reportedly been unable to locate the photographs or camera equipment allegedly connected with the business Holland is believed to have operated. Hard drives and computer equipment that may have been used to store or edit photographs have also reportedly not been located. Law enforcement officials have released few additional details about the equipment or the whereabouts of the photographs. More information could emerge during the discovery process as the criminal case moves forward.
The case is scheduled in Coffee County Circuit Court, indicating that a grand jury has returned an indictment against Holland. An indictment means the grand jury determined there was sufficient probable cause for the criminal charge to proceed. It is not a determination of guilt.
Holland is facing a charge of theft of property valued at $2,500 to less than $10,000, which is classified as a Class D felony under Tennessee law. The allegation centers on money reportedly collected from customers for photography services and products they say were never provided.
If convicted of a Class D felony, sentencing can include imprisonment ranging from two to 12 years, depending on the defendant’s applicable sentencing range and other factors. A fine of up to $5,000 may also be imposed, and restitution could potentially be ordered to compensate victims for documented financial losses.
The investigation first drew widespread attention after the Coffee County Sheriff’s Department Investigation Division began looking into complaints involving Kaleidoscope Photography and Holland.
Early in the investigation, the Sheriff’s Department stated on social media, “The Coffee County Sheriff’s Department Investigation Division is currently working a large theft case involving Kaleidoscope Photography or also know as Shauna Holland.”
Investigators asked Coffee County residents who believed they had paid for photographs but never received them to contact Chief Investigator Brandon Reed.
Authorities later said the allegations were not limited to Coffee County. During the investigation, Reed reportedly learned of complaints involving customers elsewhere in Tennessee, as well as in Georgia and Alabama.
The Coffee County Sheriff’s Department previously stated, “Reed has learned this company has failed to provide money or photos to a lot of people as far as Georgia and Alabama.”
Because local law enforcement agencies generally investigate alleged offenses occurring within their jurisdictions, Coffee County authorities encouraged people outside the county to contact their own police department or sheriff’s office.
“For us to be able to investigate this you must live inside our county or had photos taken inside our county,” the department previously stated. “If you have lost money to this company or lady, go to your local department and file a report.”
Many of the complaints have involved youth sports photography.
In DeKalb County, the DeKalb County Jr. Basketball League previously announced that it was assisting the DeKalb County Sheriff’s Department in gathering information from families who allegedly paid for photographs during the 2024-2025 season but never received them.
The organization stated, “We are currently assisting the DeKalb County Sheriff’s Department in gathering a compiled list of people who ordered, but did not receive pictures from Kaleidoscope Photography during the 2024-2025 season.”
The basketball league specifically sought information from families who ordered photographs taken on January 25, 2025. Those families were asked to provide their names, payment methods and amounts paid so the information could be forwarded to the detective handling the investigation.
Some of the photographs had reportedly been taken more than a year before families began publicly discussing the investigation, with customers maintaining that their orders had still not arrived.
The Manchester Youth Baseball League also became involved after complaints surfaced concerning photographs taken during its spring 2025 season.
In a January 9, 2026, social media post, the league explained that Coffee County investigators could directly handle only those cases falling within their jurisdiction.
“Chief Investigator Reed can only work Coffee County cases,” the league stated. “If you’ve paid and not received pictures outside of Coffee County you must file a report in the County you live in.”
The organization also told parents that Reed was investigating purchases connected with spring 2025 baseball photographs.
“Chief Investigator Brandon Reed is working on a criminal case on the photos that were purchased by you in the spring of 2025,” the league stated.
At the time, the organization urged parents not to disregard relatively small individual losses, noting that investigators believed the combined amount involved was substantial.
“This is THEFT, please don't just let this go,” the Manchester Youth Baseball League wrote. “Please contact him. He has informed me that this case alone has reached into the thousands of dollars.”
As word of the investigation spread, parents and others identifying themselves as previous customers encouraged potential victims to preserve records documenting their purchases. Suggested documentation included receipts, canceled checks, bank records and screenshots showing payments made through services such as Venmo or PayPal.
With Holland now facing a felony theft charge in Coffee County, the criminal case will move through the court system while allegations involving customers in other jurisdictions may continue to be handled separately by the appropriate law enforcement agencies.
Anyone who believes they paid for photographs that were never delivered has previously been encouraged to contact the law enforcement agency serving the jurisdiction where they live or where the photographs were taken. Scoll down for law enforcement contact details and more, along with a booking photo from the Coffee County Sheriff's Office that features Ms. Holland.
Have Information for Authorities? If you have information related to the case, contact Coffee County Chief Investigator Brandon Reed. He can be reached by email at breed@coffeecountytn.gov, by phone at 931-570-4191, or in person at 76 County Jail Lane in Manchester.
For those in DeKalb County who are experiencing similar issues to those described in the article, DeKalb County Jr. Pro Basketball is asking individuals to contact the organization privately by email at dekalbcojrprobasketball@gmail.com or by text at 615-426-3090.
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